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Delivery Policy

To complete the order, we have to collect personal information such as name, phone number, email address and mailing address for processing.   Payment information would be required to confirm and validate the order before delivery.  Upon confirmation of payment, the products will be dispatched in 2-3 working days and all processed orders are not subject to change or cancellation.   Should there be any changes on the personal information, please contact us at cs@tearoma.com.hk.

Delivery Method

Preparation Time

Delivery Time


S.F. Express

1-2 Working Days

2-3 Working Days

Hong Kong

Hong Kong Post

1-2 Working Days

7-14 Days

Regions/Countries Outside Hong Kong